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TERMS AND CONDITIONS

INTRODUCTION

Déonne le Roux (“us”, “we”, or “our”) operates https://deonneleroux.co.za (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site and to service requests. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

WEBSITE PRICING

Pricing as it appears on the website is meant as a rough guideline only. Prices may vary depending upon the exact characteristics of the stone, metal type, weight, exchange rates and availability.

 

DISCOUNTS AND PROMOTIONS

All discounted products are market with a SALE icon. Furthermore, the regular price is shown with a strike-through filter and the new purchase price is showcased in a highlighted pink colour. Products that don’t display these relevant elements are not discounted. All discounts are already applied at checkout. Any discount or promotional price can be changed at any time to our discretion.

 

VOUCHERS

Vouchers are only redeemable online or at one of our Deonne Le Roux branches. Vouchers may only be used once and only one voucher per purchase will be valid. Any voucher is non-transferrable and may not be exchanged for cash. A voucher is not refundable for product returns i.e. if you return an item on which a voucher was redeemed, we will not be able to issue you with a new voucher. However, if you want to exchange an item, you may be able to do so at the store manager’s discretion without losing the benefit of the voucher. A voucher may not be redeemed on watches or jewellery repairs. Vouchers are only valid for 30 days, voucher cannot be replaced if it has expired.

 

PAYMENT OPTIONS

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Deonne Le Roux bank account, the details of which will be provided on request.

 

CARD ACQUIRING AND SECURITY

Card transactions will be acquired for Deonne Le Roux via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS

Customer details will be stored by Deonne Le Roux separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

 

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

 

RESPONSIBILITY

Deonne Le Roux Jewellers takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Deonne Le Roux Jewellers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, to be the Republic of South Africa.

 

CONTACT US

If you have any questions about our Terms and Conditions, please Contact Us

Last updated: July 2020