PRIVACY AND COOKIE POLICIES

INTRODUCTION

As our customer, your privacy and trust is important to us. Accordingly, we ensure that your personal information is collected and processed in a lawful manner. We will always endeavour to protect this information and hold it in confidence.

Déonne le Roux (“us”, “we”, or “our”) operates https://deonneleroux.co.za (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site and to service requests. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name and/or e-mail address (“Personal Information”).

 

PERSONAL INFORMATION

  1. The following Personal Information is collected by or on behalf of Déonne le Roux Jewellers from You, the documentation We request and You provide or from information about You that is publicly available as well as from third parties from whom We are authorised to collect the personal information or which, by law We are entitled to collect.
    1.1. Information that you provide to Déonne le Roux.
    1.1.1. When you register, create or update your account, we require You to provide Us with personal information which includes but is not limited to your name and surname, email address, mobile number, login name and password, physical address, payment or banking information, identification numbers, birth date and delivery information.
    1.1.2. Information required and given when you contact us, including for customer support. We want to provide You with the best possible service, so calls to Déonne le Roux Jewellers will be recorded and/or monitored for quality checks and staff training. Recordings may also be used to help us combat fraud.
    1.1.3. Information given when You complete surveys sent to You by or on behalf of Déonne le Roux.
  2. Information created when You use Our Sites or services.
    2.1. Location information – depending on the Déonne le Roux Jewellers services that You use, device permissions, Déonne le Roux Jewellers may collect Your precise or approximate location information as determined through data such as GPS, IP address and WiFi.
    2.2. Transaction information – We collect transaction details relating to Your use of Our Sites and Services (including the type of Services You requested, date and time of the Service, and amount of the Service).
    2.3. Usage and preference information – We collect information about how You interact with Our Sites, preferences expressed, and settings are chosen. In some cases, We do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
    2.4. Device information – We may collect information about the devices You use to access and use Our Sites or service.
    2.5. Log information – information about Your interaction with and access to the Sites.
    2.6. Information from referring websites/applications.
  3. Information from other sources Information from payment processors, marketing service providers, third-party business partners.
  4. Déonne le Roux Jewellers may combine information collected from these sources with other information in its possession.
  5. Should Your personal information change, please inform Us and provide Us with updates to your personal information as soon as reasonably possible to enable Us to update Your personal information.

 

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this information anonymously.

 

COMMUNICATIONS

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be relevant to your business. We do not spam and we always provide you with an unsubscribe link should you signup to our mailing list.

 

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We do not collect or store credit card information.

 

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of 23 June 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

CONTACT US

If you have any questions about this Privacy Policy, please Contact Us

Last updated: Jun 2021